A popular interpretation of this ancient (Mandarin) Chinese symbol is 'listening with the heart'. In modern U.S. vernacular, this concept is similar to emotional intelligence. Here's why TING is essential to my business.
1. Ting optimizes understanding According to researchers, we glean half of the content of personal communication from unspoken messages. Ears, eyes and mind are the most obvious pathways. Listening with the heart takes longer but yields important information, about the speaker’s body language and your reaction to it. A new client once wrote me a bad check. In hindsight, I had a feeling it would bounce, and he knew this to be the case. We exchanged pleasantries nonetheless, ignoring the most important issue at hand. He said the right words but his hesitancy told me otherwise. Gavin De Becker researches and writes in great detail about the body's primal wisdom in, 'The Gift of Fear'. His theme is larger than day to day communication– personal safety. De Becker sites numerous examples of women who are threatened, harmed or worse, because they ignored their innate, subconscious alarm system. De Becker tells women to trust their instincts without question– it can save our lives.
4 Comments
|
Lee Mozena
Consultant | Trainer | Facilitator
Categories |
206.368.9608 | lee@zenaconsulting.com
SEATTLE | BELLINGHAM | WASHINGTON | USA
See Commodity Codes & NAICS here
DBE# D2F0023839 | WBE# W2F0023839
|
© Copyright 2024 by Zena Consulting, LLC. All USA and international rights reserved.