RESOURCES
Navigate USA Diversity
This page provides free tips to help you communicate more effectively in multicultural USA. Find similar information and monthly updates at ZENA NEWS.
Indie Business Roundtable
AMIBA (American Independent Business Alliance) recently expanded its mission to include 'building a strong local economy that is diverse, inclusive, and equitable.'
They asked us to facilitate a conversation with business alliances, indie locals and other local economy partners. Much of this information applies to organizations in any sector that want to be more inclusive. |
COVID & Change Management
The pandemic forced dramatic and rapid changes on everyone. Many businesses and organizations showed remarkable flexibility, made a profit, or even flourished.
The decision to 'go hybrid' or depends on what works for your stakeholders. It's a process that begins at the top, with curiosity and conversations. This webinar explores innovative and employee-friendly responses to COVID and provides a cultural framework tool to reduce misunderstanding and conflict. |
Leading in the New Abnormal
Economic Alliance Snohomish County hosted our 2021 presentation, moderated by CEO Garry Clark, (with Lee, right) on "Tools to Navigate COVID Conflict & Re-entry."
Click on the image or listen to the webinar here. |
Leaders Never Stop LearningYesterday's traditional brick-and-mortar workplace is rapidly becoming multicultural, multi-generational and hybrid. This new reality requires better communication skills, more flexibility, and less hierarchy.
Deloitte's inclusive leadership model has six traits: - Curiosity - Cultural intelligence - Collaboration - Commitment - Courage - Cognizance |
ASPECTS OF IDENTITY
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Listening is the Core of DEI
Listening is the bedrock of emotional intelligence. Much of DEI is focused on the challenges of working with people from other cultures, especially those who speak English as a second language.
While understanding a thick accent can be difficult, much "cross-cultural" USA business is with native speakers; where communication gaps and mixed signals aren't linguistic. This diagram shows the time-tested basics. Check out Mind Tool's excellent program here. |
The Diamond Mind Playbook is a simple and effective tool to help you make decisions easily, get unstuck, and flow. Author Tom Rosenak, is an executive coach and certified Blanchard trainer. His proven growth process includes 4 dimensions:
Repeat these steps as needed in your work or personal life. As about our hybrid course where each student receives an online and hard copy of the Momentum Playbook, 1 hour of coaching with Tom, and a discount on his coaching packages. Learn more about Tom's leadership development services at: Diamond Mind. |
Here are some free tools to help you tackle DEI: - Learn Cultures, Not Languages, by Ian Brenner - Racial Equity tools - Developmental Assets Strength Finder tool from Search Institute, available in English or Spanish. While this (free to social profits) template was designed for youth, it applies to all former children. |
1. PSRA (PR Society of America) Tool Kit. 2. Building D&I into Your Small Business- a SCORE webinar by Stephanie Felix. 3. Strategic Communications Planning- a template developed by The Spin Project. 4. Build a DEI Initiative- by SHRM, (Society for Human Resource Management.) |
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