1. What do you do?

I help you communicate more effectively in today's complex marketplace- by closing gaps between organizations, systems, and people. I often look at challenges through the lens of diversity and inclusion, but also work across sectors, industries, and functions. 

​My core SERVICES are: Strategic Communications, Training, Facilitation, and Outreach.

Zena Consulting is a federally certified DBE. See NAICS and Commodity Codes, below.

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Lee's success with under-served groups is demonstrated through her decades of work to help them organize and prepare strategies to obtain their objectives within and outside of ethnic communities.

Karen Kane, Director, Allied Arts Foundation

Regina Glenn

CEO

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Pacific Communications Consulting

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I worked with Lee Mozena for a grant. She took the time to understand my business thoroughly before starting. She is passionate about building bridges between different cultures. It was a pleasure working with her.

Yasmin Ali, Owner, Skillspire

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2. What does a white lady know about diversity?

Diversity isn't as simple as black and white. Age, gender, class, geography, and personal styles are other factors I consider when helping leaders and teams communicate more effectively.

Small businesses are the foundation of our economy, and the pandemic has hit them hard. So I volunteer on the Department of Enterprise Services (DES) Small Business Diversity Committee/BDAG. State agencies oversee 1.5 billion dollars of contracts each year, and BDAG's goal is to help DES design policy and procurement practices that give small, minority, women, and veteran-owned businesses equal access to these opportunities. Learn more

3. Who are your clients?

They're executives, managers, business owners, directors, boards, and agency department heads. They're professionals in HR, change management, or marketing and communications. They fall into a few categories​: 
a.  (Mostly) white organizations that want to 'be more diverse,'  but don't know what that means or how to begin.
b.  Prime contractors seeking a DBE, see my NAICS and Commodity Codes, below. 
c.  Multicultural leaders: US American-born or New American, who want:

• better access to mainstream resources, see PARTNERSHIP DEVELOPMENT
  
• the perspectives of a systems thinker in proposals and communications
• a native English speaker to polish communications, see STRATEGIC COMMUNICATIONS

​Visit CLIENTS for a full list.

4. What makes Zena Consulting unique?

​Scope: Focus on USA cultures and demographics
Candor: I'm positive and diplomatic when talking about uncomfortable topics  
Ethics: We won't "sprinkle equity dust" on tough challenges
Customized: Solutions start with your strengths, values, organizational culture, and market data
Nimble: I work directly with you, bringing in Affiliates or Strategic Partners for larger projects and subject matter expertise.

Me and a Sister of Perpetual Indulgence at an Out & Equal Conference

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Lee approaches diversity from where we are right now, and shows how information can transform our beliefs around people from different backgrounds. She gives concise examples plus general guidelines, that are so helpful to my business. 

​Anonymous, Realtor

Regina Glenn

CEO

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Pacific Communications Consulting

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All of this contributed to my learning– the factual materials, books, questions, and comments from fellow participants, the speakers, and their experiences-– I give it a top rating.

Church Council of Seattle attendee of "Working with Muslim-American Families"

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5. What's your process?

Sam Alkhalili and me at the 2018 Seattle Arab Festival

Here's how I help you communicate better about diversity and inclusion: 
1.  Discover: What strengths can you tap into and what audiences are you overlooking?
2.  Plan: What internal and external strategies align with regional market data and will leverage your capacity and goals?
3.  Implement: Which SERVICES will support your goals, build confidence and skills, and help you grow?
4.  Measure: How do we prove it's working- so you're motivated and get the most out of your investment?

6. How will we measure results?

Each project is different, but clients say working with me improves: 

• Skills and confidence 
• Outreach results
• Ability to resolve conflict
• Team productivity
• ​Competitive edge​

See more ​RESULTS.  It's OK if you don't know what you want. Contact me by email or phone to learn more.

7. Are you Muslim?

No. I work with everyone: Arab and American-Muslims, New Americans, faith-based communities, and other minority or marginalized groups.

Based on years of experience, I can help you design strategies and get skills to work successfully with gender-separated or culturally traditional clients, employees, or communities. See projects at OUTREACH.

Me (c) wearing hijab as a courtesy to my Ramadan (Iftar) dinner hosts at a Kirkland mosque