Learn How to Manage Conflict in Diverse Organizations 

Is Conflict Jeopardizing Your Goals?

You want to solve the same problems, so it’s frustrating to see effectiveness compromised by simmering conflicts that contribute to:
  • Unproductive meetings
  • Decision paralysis
  • Toxic culture
  • High turnover

Conflict is Costly

The highest performing teams have a mix of people, skills, and ideas. And they're harder to manage. Recognizing differences and strengths is essential to welcoming healthy conflict and growth. Unhealthy, unresolved conflict is a silent killer. 

Predictable Success is a simple, intuitive tool that sheds new light on interpersonal tensions and gets your team united around your organizational purpose, with a five step process:

  1. Assess your emotional, cultural, and leadership intelligence
  2. Identify your innate behavioral style and how it may contribute to conflict with others
  3. Determine the life cycle stage of your organization
  4. Explore relationships between individual behavioral styles and organizational stages
  5. Develop strategies to acknowledge or correct styles and skills imbalances

PACKAGES

Guest Speaking- 1.5 Hour

 Conflict Management Informational Overview for up to 50 attendees, including:
  • Free tool to measure  leadership skills 
  • Free leadership style assessment
  • Option to buy self-paced online courses

Workshops- Half/Full Day

Conflict Management Training for up to 25 attendees,  including:
  • ​Free tool to measure  leadership skills 
  • Free leadership style assessment
  • Option to buy hybrid online courses
  • Predictable Success organizational audit 
  • Option for written report

Executive Team Coaching

Short or Long-Term Customized Conflict Management Solutions, including:
  • Pre-session discovery and executive team interviews 
  • Free tool to measure  leadership skills 
  • Free leadership style assessment ​
  • Option to buy hybrid online courses
  • Predictable Success organizational audit 
  • Written report
  • Option for follow-on monthly support or quarterly off-site meetings​​

Transform Hard-Wired Differences into Organizational Strengths

Deliverables:
  • learn how to differentiate between healthy and unhealthy conflict
  • ​identify your behavioral style and how interpersonal conflict impacts organizations
  • a deeper appreciate of people you don't know or even like
  • resources to continue learning alone or through executive team coaching
  • lead more productive meetings and make quality decisions that support growth
  • attract and retain new staff or board members

​​ Details: 
  • Package costs vary, depending on organizational size and sector.
  • Market research may be priced separately per engagement.
  • Yes, we'll travel to work with you on site.
​
Start with a free discovery call/text or email to Lee Mozena.

Meet Our Team

LEE MOZENA

Communication Consultant

Lee helps leaders improve inclusion and manage conflict in multicultural USA. Her focus on engaging diverse perspectives relies on emotional, cultural, and leadership intelligence.

Since founding Zena Consulting LLC in 2008, Lee’s nonprofit experience has included working with executive directors, boards, and senior staff, training grant writers, and grant writing, research, and audits.

RON HIGGS

Executive Coach

Ron helps teams  work better together, to reach organizational goals. A Navy veteran with decades of experience in engineering, operations, and program management, he’s founder/owner of Wolf Management Solutions.

Ron has served on many non-profit boards, and brings unique perspective and tools to the challenges facing leaders and executive directors.

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Thank you for all of the energy you put into the process with our board. Some of the biggest helping points was your role in encouraging us remove one of the board members to alleviate conflict and save on mental exhaustion for all; plus reviewing institutional documents to create better boundaries.

Board President | Private school in the Puget Sound area

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 Thank you for all of the energy you put into the process with our board. Some of the biggest helping points  was your role in encouraging us remove one of the board members to alleviate conflict and save on mental exhaustion for all; plus reviewing institutional documents to create better boundaries.


Christy Hale | Founder, Kaiella Accounting and Business Consulting

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​Thank you for your service to our organization. You helped us a lot. Much appreciation for your guidance and support of our community and organization. 

Sarah Sense-Wilson | Director, Urban Native Education Alliance

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