ZENA CONSULTING
  • HOME
  • SERVICES
  • RESULTS
    • PRESS
    • CLIENTS
  • ABOUT
    • FAQ
  • NEWS
    • RESOURCES
  • CONTACT
    • SPEAKER PAGE
  • HOME
  • SERVICES
  • RESULTS
    • PRESS
    • CLIENTS
  • ABOUT
    • FAQ
  • NEWS
    • RESOURCES
  • CONTACT
    • SPEAKER PAGE

METHODOLOGY

We Tap Experts Too

Communication is More Complex

Leading today is tough. The stakes are higher and the risks are greater. Without exception, my clients under estimate or overlook strengths, experiences, and ability they can tap to  communicate better. I use the tools below to help you assess and build interpersonal or cross-cultural skills, and continue learning on your own. 
Picture of orange octagon shape with three circles extending from the center and the Hofstede Insights in black letters wo
The Business of Culture-
​Geert Hofestede's 
Cultural Dimensions, helps us understand differences in social skills. While this global management tool focuses primarily on national cultures, its useful for understanding personal communication styles in US Americans.
Picture
Equity Starts With Money-
Rianne Eisler's Center for Partnership Systems offers a roadmap to shift from domination systems to partnership systems  It also provides free data, based on CPS's four pillars of a society that nurtures humanity: Economics & Values, Gender Socialization, Family & Childhood, Words We Use/Stories We Tell.
Picture
​Resolution Washington uses a facilitative mediation process to resolve conflict. It's based on the Federal Mediation & Conciliation Service's 40-Hour, Basic Training, an 8-step model that helps parties communicate better in the future and release previous conflicts. This tool is a key facilitation and training skill used in the workplace, courts, and communities.  
Picture
Adaptive Leadership is a Harvard-based model designed to create a region-wide common good.  It helps people and organizations adapt and thrive in changing environments, by dissecting dysfunction- using conflict as a guide to finding long-term solutions. Lee is a graduate of Leadership Eastside's Community Leadership Academy, at Saybrook University. 
Picture

Neuro-Diversity: How You're Smart 

Multiple Intelligences - Many experts now label Howard Gardner's theory as 'junk science'.  Decades ago, he proposed that people aren't born with all of the intelligence but that some are added over a lifetime. This model is still widely used by many, and especially educators. It includes eight different types of intelligences that influence how we get along with others and learn. They are: Logical / Mathematical, Linguistic, Musical, Spatial, Bodily-Kinesthetic, Naturalist, Interpersonal, and Intrapersonal. Linguistic and logical-mathematical modalities are most valued in schools and US American white culture. More
Picture of eye with blue outline and purple lashes inside a yellow line and the words 'Cultural Detective' in purple with blue lines above and below. hat oe

Communication is Common Sense- and Common Sense is Cultural

Cultural Detective© is an experienced-based, online communication tool that improves communication in people and organizations. Developed by hundreds of global experts, it offers 50+ country profiles and lots of free information. Other tools include 'lenses' for experiential learning around:
  • ​Self-Discovery
  • Women & Men
  • Team-Building
  • Generational Harmony
  • LGBTQ+
  • Blending Cultures and Bridging Cultures

Philosophies

Picture
YIN / YANG - A Taoist/Daoist symbol that represents complementary, interdependent energies: shadow and light, feminine and masculine, yielding and resisting, sound and silence. These are key principles behind effective communication and conflict resolution.
Picture
TING - This Mandarin Chinese character symbolizes listening with the whole body, since it's believed that only about 1/2 of verbal communication is conveyed with words- body language and visuals are a big part of messaging. TING is a key part of our evaluative process.

Strategies to Reach Diversity & Inclusion Goals

Picture
Picture

LEE   MOZENA​
​
Founder / Owner

​
2 0 6 . 3 6 8 . 9 6 0 8 

S E A T T L E    |    B E L L I N G H A M    |    W A S H I N G T O N   |    U S A ​
Free Newsletter

WA OMWBE # W2F0023839
​FEDERAL NAICS
611430  Professional Development Training
641613  Management Consulting
541910  Marketing Research & Analysis
541890  Services Related to Advertising
541720  Economic Research and Development 
​COMMODITY CODES 
915-03  Communications/Advertising/Public Relations
915-22  Communications/Marketing Services   
918-26  Consulting Services/Communications
918-65  Consulting Service/Human Relations
924-78  Educational/Training Services
 © Copyright 2011-2021 by Zena Consulting, LLC. All USA and international rights reserved.