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  • HOME
  • ABOUT
    • FAQ
  • RESULTS
    • SERVICES
    • CLIENTS
  • NEWS
    • RESOURCES
  • CONTACT
    • SPEAKER PAGE

METHODOLOGY

Communication is More Complex Today

Leading today is tough. The stakes are higher and the risks are greater. Without exception, my clients under estimate or overlook strengths, experiences, and ability they can tap to  communicate better. Here are the tools we use to help you assess and build interpersonal or cross-cultural skills, and to continue learning on your own. 
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Align Your People & Business Strategies

This talent optimization platform aligns business strategy and people strategy. PI can be used by individuals or teams for:
  •     Hiring
  •     Management
  •     Talent Strategy
  •     Employee engagement

Our associates, Tom Rosenak and Adrienne Guerrero are skilled PI practitioners. Learn more or test it for free here.
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Lee completed the Federal Mediation & Conciliation Service's 40-Hour, Basic Training in 2018, through the Skagit Valley Dispute Resolution Center, in Mt. Vernon, Washington.

​This 8-step model helps parties communicate better in the future and release previous conflicts. It is a key facilitation and training tool used in the workplace, courts, and communities.  
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Adaptive Leadership is a Harvard-based model designed to create a region-wide common good.  It helps people and organizations adapt and thrive in changing environments, by dissecting dysfunction- using conflict as a guide to finding long-term solutions.

​Lee is a graduate of Leadership Eastside's Community Leadership Academy, at Saybrook University, (Class of 2017), and is currently coaching the 2022-2023 class.
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The Business of Culture-
​Geert Hofestede's 
Cultural Dimensions, helps us understand differences in social skills. While this global management tool focuses primarily on national cultures, we use it to help people understand personal communication styles and USA culture.
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Equity Starts With Money-
Rianne Eisler's Center for Partnership Systems offers a roadmap to shift from domination systems to partnership systems  It also provides free data, based on CPS's four pillars of a society that nurtures humanity: Economics & Values, Gender Socialization, Family & Childhood, Words We Use/Stories We Tell.
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Neuro-Diversity: How You're Smart 

Multiple Intelligence - Although experts now regard Howard Gardner's theory as 'junk science', it's still widely used by - especially by educators. He proposed that people aren't born with all of their smarts- that some are added over a lifetime. This model includes eight different types of intelligence that influence how we get along with others and learn: Logical / Mathematical, Linguistic, Musical, Spatial, Bodily-Kinesthetic, Naturalist, Interpersonal, and Intrapersonal. Linguistic and logical-mathematical modalities are most valued in schools and US American dominant culture. More
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Communication is Common Sense & Cultural

Cultural Detective© is an experienced-based, online communication tool that improves communication in people and organizations. Developed by hundreds of global experts, it offers 50+ country profiles and lots of free information.

Other tools include 'lenses' for experiential learning around:
  • ​Self-Discovery
  • Women & Men
  • Team-Building
  • Generational Harmony
  • LGBTQ+
  • Blending Cultures and Bridging Cultures

Philosophies

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YIN / YANG - A Taoist/Daoist symbol that represents complementary, interdependent energies: shadow and light, feminine and masculine, yielding and resisting, sound and silence. These are also key principles behind effective communication and conflict resolution.
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TING - This Mandarin Chinese character symbolizes listening with the whole body, since it's believed that only about 1/2 of verbal communication is conveyed with words- body language and visuals are a big part of messaging. TING is a key part of our evaluative process.

Strategies to Reach Diversity & Inclusion Goals

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lee@zenaconsulting.com  |  206.368.9608
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