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  • HOME
  • ABOUT
    • FAQ
  • RESULTS
    • CLIENTS
  • GOV
    • OUTREACH
  • NEWS
    • RESOURCES
    • METHODOLOGY
  • CONTACT
    • SPEAKER PAGE

METHODOLOGY

Communication is the HOW of DEI

Leading today is tough. Expectations are higher and the risks are greater. Without exception, my clients under estimate or overlook strengths, experiences, and abilities they can tap to  communicate better. Here are the tools we use to help you assess and build interpersonal or cross-cultural skills, and continue learning on your own. 
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Adaptive Leadership is a Harvard-based model designed to create a region-wide common good.  It helps people, organizations, and communities adapt and thrive, by dissecting dysfunction- using conflict as a guide to finding long-term solutions.

I'm graduate of Leadership Eastside's Community Leadership Academy, at Saybrook University, (2017) and am coaching the teams for a second year.
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I completed the Federal Mediation & Conciliation Service's 40-hour Basic Training 2018, through the Skagit Valley Dispute Resolution Center, in Mt. Vernon, Washington.

​This 8-step model helps parties communicate better in the present and future by releasing previous conflicts. It is a key facilitation and training tool used in the courts, workplace, and communities.
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Neuro-Diversity: How You're Smart 

Multiple Intelligence - Although experts now regard Howard Gardner's theory as 'junk science', it's still widely used by - especially by educators. He proposed that people aren't born with all of their smarts- that some are added over a lifetime. This model includes eight different types of intelligence that influence how we get along with others and learn: Logical / Mathematical, Linguistic, Musical, Spatial, Bodily-Kinesthetic, Naturalist, Interpersonal, and Intrapersonal. Linguistic and logical-mathematical modalities are most valued in schools and US American dominant culture. More
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Communication is Common Sense & Cultural

Cultural Detective© is an experienced-based, online communication tool that improves communication in people and organizations and global experts, it offers 50+ country profiles and lots of free information.

Top tools include 'lenses' for these common topics:
  • ​Self-Discovery
  • Women & Men
  • Team-Building
  • Generational Harmony
  • LGBTQ+
  • Blending Cultures and Bridging Cultures
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The Business of Culture-
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Cultural Dimensions helps people understand differences in social skills. While this global management tool focuses primarily on national cultures, we apply these concepts to personal communication styles found in USA culture.
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Equity Starts With Money-
Rianne Eisler's Center for Partnership Systems offers a roadmap to shift from domination systems to partnership systems.  It also provides free data, based on CPS's four pillars of a society that nurture humanity: Economics & Values, Gender Socialization, Family & Childhood, Words We Use/Stories We Tell.
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Align Your People & Business Strategies

This talent optimization platform aligns business and people strategies to help individuals or teams with:
  •     Hiring
  •     Management
  •     Talent Strategy
  •     Employee engagement

Zena Associate, Tom Rosenak is leadership development consultant and PI practitioner. Take the free test here.
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Align Your People & Business Strategies

This program teaches children social and life skills that are important to success. It uses encouragement and mutual respect as a strategy to increases academic achievement, manage behavior, and build healthy communities; through experiential activities and workshops that build respect at home and in the classroom.

 Learn more here.

Philosophies

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YIN / YANG - This Taoist/Daoist symbol represents complementary, interdependent energies: shadow and light, feminine and masculine, yielding and resisting, sound and silence. These are key principles behind  inclusive communication and conflict resolution.
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TING - This Mandarin Chinese character symbolizes listening with the whole body, since it's believed that up to 90% of verbal communication is conveyed with words. This means that body language and visuals are a big part of messaging. TING is a key part of every service I offer.

DIVERSITY TRAINING & COMMUNICATION

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206.368.9608  |  lee@zenaconsulting.com 
SEATTLE  |  BELLINGHAM  |  WASHINGTON  |  USA ​
WBE # W2F0023839  |  DBE # D2F0023839

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NAICS

Commodity Codes

611430  Training & Development
641613  Management Consulting
624190  Mediation
541910  Marketing Research
915-03   Communications/Advertising/Public Relations
915-22   Communications/Marketing Services  
918-26   Consulting Services/Communications
918-65   Consulting Service/Human Relations
924-78   Educational/Training Services
915-03   Communications & Media Related Services         
 915-22   Communications And Media Related Services     
918-26   Consulting Services   
918-65   Consulting Services 
924-78   Educational/Training Services
918-20 / 21  Consulting Services
958-16   Management Services  
918-35   Consulting Services  / DBE        
918-79   Consulting Services / MBE      
924-16   Educational/Training Services
924-64   Educational/Training Services
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